Returns & Exchanges

At Pioneer Electronics, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unworn items with original tags attached into the original shipping box or a secure mailer of your choice.

  • 3.
    Attach the Shipping Label

    Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once the items are inspected.